Refund Policy

Refund Policy

Here at Robi Finance Ltd we want to be transparent with our fees from the very beginning.

This means there is no hidden costs or unwanted surprises during your mortgage journey. Therefore during the initial consultation, we will discuss payment options to cover the costs of our services and you will NOT be charged any arrangement fee if your formal mortgage offer is not received. Our initial application fee of £199 is not refundable after we have conducted our research.

The amount of the fee will depend upon your circumstances and will be discussed and agreed with you at the initial consultation, but they are typical as follow;

For all standard residential applications, we provide fee-free initial mortgage consultation;

An administration fee is £199 payable when we submit the application.

An arrangement fee of 0.65% (min £495) for managing and processing your mortgage through to offer. This is only payable when you get your formal offer from the lender.

There is also a procuration fee payable by the lender on completion.

For non-residential and non-standard applications, our fee depends on the complexity of the applications;

An administration fee is £199 payable when we submit the application.

An arrangement fee of up to 2% for a commercial mortgage, business loan and bridging loan applications. This is only payable when you get your formal offer from the lender

Arrangement fees for non-standard applications will be discussed and agreed at initial consultations.

For building and contents insurance and referrals, no fee is charged.